Here’s how it will work:

1) You “book/sign up” for the class on MindBody Online or on our website; please note that you will need to log in to your MindBody account or create one if you don’t have one. You can also do this on the MindBody app if you already have it or get the the app if you don’t.

2) You can purchase your Virtual Classes online, or if you are a monthly unlimited autopay or annual pass holder, you will just sign up for a class via our website.

3) Once you successfully book a class, you will be emailed a confirmation email with login instructions. You will also receive an email 4 hours before the class with the link to your Zoom class.

4) If it is your first time using Zoom or doing a Virtual Class, we recommend you join via the link 10 minutes before class so we can test your audio/video and get comfortable.

5) The classes will last between 25 minutes to 1 hour and once it begins, all attendees will be muted so that you are able to watch the class without disruption.

YES! We encourage everybody to give yoga a try. There are no prerequisites for yoga, unless you have been directed by a physician to avoid physical activity due to injury or limitation.

The teacher will be demoing in front of the camera and you will see their whole person (unless adjusted). The teachers will also be giving you verbal instriuctions so that you can easily follow along.

Yes, that’s a key part of being in a live class. The teacher will see and respond to how you are practicing—like we always do. However, you do not have to turn your camera on if you do not feel comfortable sharing your screen.

You can click “Speaker” view to follow only the teacher. “Gallery” view will show other students in the class. We recommend “Gallery” view as it’s nice to see and connect with other students.

The virtual classroom is like the in-studio classroom. Teachers are available afterward to answer brief questions. We cannot take questions during class. You may also join the class up to 5 minutes early to ask any questions you may have.

You will receive an email with a link to your class 4 hours before the class starts. If you did not receive a link please email us at support@iamyogalive.com.

It is not essential to have your own props. We will always offer alternatives if you don't have props at home. Otherwise you can order them online on our website.

Ideas for alternatives include:

-Bolster: two rolled towels or pillow

-Block: text book

-Strap: scarf, belt, or towel

After registering for the class, you will receive an email confirmation. 4 hours prior to the class beginning we will send you an email with a link to join the Zoom meeting. The classes will begin with a brief introduction and then we will ask everyone to turn their microphones off and give a thumbs up to ensure you can hear us clearly. We encourage everyone to be ready and online 10-minutes prior to the class to ensure all technical details are resolved prior to the class starting.

You can log in up to 15 minutes before so people can find a comfortable position and prepare for the class. The teacher will log in between 3-5 minutes before the class time begins.

Classes must be cancelled online or via our app no later than 12 hours before the class. If you have trouble with canceling online or via the app you must email us to cancel your class (this still must be done no later than 12 hours before). Missed bookings or late cancellations will be charged in full.

If a class is canceled by one of your teachers your class will be credited and you will not be charged.

    Your computer might be muted. Also, when you log-in to Zoom, be sure to allow access to your computer's built in microphone.

Zoom can be downloaded on a mobile phone, iPad or computer. Simply head to the app store or website below:

iOS / App Store - https://apps.apple.com/au/app/zoom-cloud-meetings/id546505307

Google Play store - https://play.google.com/store/apps/details?id=us.zoom.videomeetings&hl=en

Web - https://zoom.us/

Zoom works best with the Chrome web browser if you are using the desktop app or laptop.

As teachers, we will try to offer what minimal assistance we can. If you have questions about logging on, password resets, etc., please email us at support@iamyogalive.com Unfortunately, we are not able to stop class to troubleshoot specific situations. We advise logging in 5 minutes ahead of the class so there is time to help you fix your troubleshooting issues before the class.

We will honor your tech issues and credit your class back to your account if you are having trouble logging in. We ask that you be proactive and check your connectivity before class. We recommend that you log in 15 minutes before class so you have time to fix any tech issues if needed.

Our teachers love to connect with you! On our "Meet Our Teachers" page you can view each teachers profiles, see schedules, book a private session with them, and view their social media profiles.

We also have a Facebook Group and we would love to connect with you there. https://www.facebook.com/groups/iamyogacommunity

1) Live classes are interactive classes taught in real time where you can see your teachers and fellow students screen. Our live classes are taught at a specific time and must be booked minimum 4 hours in advance.

2) Pre-recorded videos are a recording of a class that you can watch at any time. There is no live teacher present for this class.

3) Private Sessions are one on one sessions with a teacher of your choice. They are live, interactive, and the session is custom designed to help you reach your goals, whatever they might be.

Your unlimited monthly membership includes unlimited live stream classes, and access to our selection of pre-recorded videos.

Classes must be cancelled online or via our app no later than 12 hours before the class. If you have trouble with canceling online or via the app you must email us to cancel your class (this still must be done no later than 12 hours before). Missed bookings or late cancellations will be charged in full.

If a class is canceled by one of your teachers your class will be credited and you will not be charged.

If your order does not properly fit and you need to exchange it for the same item in a different size, send us an email at support@iamyogalive.com You will be responsible for shipping when returning the item to us before we send out another size.